Privacy Policy for www.harrietmuncaster.co.uk

We take your data privacy seriously

www.harrietmuncaster.co.uk is a way for the author and illustrator Harriet Muncaster to promote herself and her children’s books, to share news that may be of interest to fans of her work, and to offer for sale on a small scale a select range of products she has designed or created. The website is managed in partnership with Henry Petrie.

In the course of operating this website for these goals, some of your personal data may be collected. This privacy policy has been created in order to meet the requirements of the General Data Protection Regulation (GDPR), which is enforceable as of 25th May 2018. 

We know that any personal data that we collect is precious and we will go everything we can to make sure it is treated as such. If you have any concerns about any of your data we may have, would like us to remove of correct any data about you, or if anything is unclear to you in this privacy policy, please contact us using our contact form.    

Introduction to the website privacy policy for www.harrietmuncaster.co.uk

This privacy policy sets out how www.harrietmuncaster.co.uk uses and protects any information that you give Harriet Muncaster (referred to as ‘us’ or ‘we’ in the rest of this policy) when you use this website.

Harriet Muncaster is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

www,harrietmuncaster.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th May 2018.

What we collect

If you sign up to Harriet Muncaster’s email newsletter, we will collect:

  • Your email address

If you place an order for a product with Harriet Muncaster, or ask us to post anything else to you, we may collect:

  • Your / the recipient’s name
  • Your / the recipient’s postal address
  • Your email address
  • Your contact telephone number

Please note that all payments are handled through the WooCommerce WordPress plugin. Harriet Muncaster has no access to your payment information.  You can see more information about WooCommerce at https://woocommerce.com/

Email newsletter subscriber

We use double opt-in for our email newsletter subscription list. This means you have to click the link in a confirmation email sent to the email address you have provided. If you do not click the confirmation link, your email address will be deleted from our records within 60 days of your email address initially being provided. If you would like your email address (or any other information we may hold) to be deleted sooner, please contact us using our contact form.

Every email we send to subscribers contains an ‘unsubscribe’ link. Clicking this link will move your address to our ‘unsubscribed’ list. You will receive no more emails from us and your email address will be permanently deleted from our records within 60 days. If you would like your email address (or any other information we may hold) to be deleted sooner, please contact us using our contact form.

We do not share our email subscription list, or individual email address, with third party marketers. 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • If you are subscribed to our email mailing list, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The WordPress plugins we use to collect any information about you are:

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by  emailing us through the contact form on our contact page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Harriet Muncaster, c/o 25 Bedford Road, Barton-le-Clay, Bedfordshire, MK45 4JU, UK. We are also happy to confirm any information we hold about you via email if you would like to contact us through our contact page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.